Your personal data including your name and contact details which you have provided to True ILM Limited (hereinafter referred to as “we” or “us” or “our”) (“Personal Data”) will be recorded, stored and otherwise processed by us for obtaining your feedback in relation to our goods and services, advertising, marketing, communication, conducting market surveys, trend analysis, processing your membership application or registration under our loyalty program and our other legitimate business purposes as stated in our Privacy Policy (“Purpose”).Welcome to True ILM Edu Tech Sdn Bhd’s Website Terms & Conditions (“Site”). Please read the following Website Terms and Conditions carefully (including our Privacy Policy and Cookies Policy) (collectively “Website Conditions”) before accessing this SitePlatform, using the Services or ordering Products (all defined below), to ensure that you are well informed of your legal rights and obligations with respect to True ILM Edu Tech Sdn Bhd, and its related entities, affiliates and subsidiaries (individually and collectively, “True ILM”).
Please be informed that your Personal Data may be disclosed to our affiliates, service providers and relevant business partners such as public relations agencies, market research firms, advertising agencies (if any) for the Purpose and as permitted by the Personal Data Protection Act 2010 and applicable data privacy laws.
By agreeing to receive communications from one of our partners, you consent to your personal information being shared with that partner. Once this information has been passed directly on to the partner, they may contact you via e-mail with information that relates to your issue
You may request for access to or correction of the Personal Data or limit the processing of the Personal Data at any time hereafter by submitting such request to us via e-mail to support@trueilm.com . Please note that it will be necessary for you to provide all of the Personal Data, without which we will not be able to process the same for the Purpose including obtaining feedback from you.
By providing your Personal Data to us, you consent to the processing and transfer (if required) of your Personal Data by us. Please refer to our Privacy Policy for more information.
NOTIS PRIVASI
Maklumat peribadi anda termasuk nama anda dan maklumat perhubungan yang anda berikan kepada True ILM Limited (selepas ini dirujuk sebagai “kami”) (“Data Peribadi”) akan direkodkan, disimpan dan diproses oleh kami untuk mendapatkan maklumbalas anda berkenaan barangan dan perkhidmatan kami, pengiklanan, pemasaran, komunikasi, kaji selidik kelakuan pasaran, analisis trend, memproses permohonan keahlian atau pendaftaran anda di bawah program kesetiaan kami dan tujuan perniagaan sah kami yang lain seperti yang dinyatakan di dalam Dasar Privasi kami (“Tujuan”).
Sila ambil maklum bahawa Data Peribadi anda mungkin didedahkan kepada syarikat sekutu kami, pembekal perkhidmatan dan rakan perniagaan yang berkaitan seperti agensi perhubungan awam, firma penyelidik pasaran, agensi pengiklanan (jika ada) bagi Tujuan tersebut dan sebagaimana yang dibenarkan di bawah Akta Perlindungan Data Peribadi 2010 dan undang-undang privasi data yang terpakai.
Anda boleh meminta akses kepada atau pembetulan Data Peribadi anda atau menghadkan pemprosesan Data Peribadi pada bila-bila masa selepas ini dengan mengemukakan permintaan itu kepada kami melalui e-mel ke support@trueilm.com. Untuk makluman, anda perlu memberikan Data Peribadi anda kerana tanpa Data Peribadi tersebut, kami tidak dapat memproses Data Peribadi anda untuk Tujuan di atas termasuk mendapat maklumbalas anda.
Dengan memberikan Data Peribadi anda kepada kami, anda bersetuju dengan pemprosesan dan pemindahan (jika perlu) Data Peribadi anda oleh kami. Sila rujuk kepada Dasar Privasi kami di untuk maklumat lanjut.
PRIVACY POLICY
1. This website (“Platform”) is owned by True ILM Limited and its related entities, affiliates and subsidiaries (individually and collectively, “True ILM”). This Privacy Policy (”Policy”) applies to information supplied by you on this Platform.
2. By accessing this Platform or supplying the information requested by this Platform or when registering on this Platform or when using our services to purchase our products using this Platform, you agree to all the terms of this Policy. If you do not agree to all the terms of this Policy, please discontinue your access and do not supply any information via this Platform. We will be happy to serve you by, email or in person. For the purpose of the Services, we may contact you by using e-mail or other communication methods and you expressly agree to this.
3. In order to improve our online services to you, we collect data anonymously by way of “cookies”. Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to this Platform. This information allows us to better administer the Platform and provide a more tailored and user-friendly service to our Platform visitors. Cookies are small data files that are sent to your browser from our Platform and are stored on your computer’s hard drive. Each time you visit our Platform from the same computer, the cookie will be retrieved from your computer, enabling our Platform to recognise your computer as having previously visited our Platform and thereby increase the functionality of our Platform on your computer. Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally. Most web browsers can be set to notify you when you receive a cookie or to prevent cookies from being sent; if you use these features, you may limit the functionality we can provide you when you visit our Platform.
4. For some services or areas on the Platform, we may ask you to register and to provide us with information about you and/or your company such as your name, date of birth, job title, email address, and other types of identity or contact information. Further, if you wish to order products or services from us via this Platform, we will request that you provide more personal information in order for us to process payment and delivery, including financial information (such as credit card and billing information), preferred or required products and services, physical address, recipient information, delivery address, email address and telephone number. Once you provide us with information about yourself and/or your company, your browsing on this Platform will no longer be anonymous.
To the extent that your membership is a family or corporate or educational membership, you represent that you have the consent of the members of your family, company or educational facility to disclose their personal data. By such individuals continuing to access the Platform indicates their consent to the use of their personal data in accordance with this policy.
5. We respect the privacy of your personal information or data and wish to assure you that your private information or data will be treated as confidential and with high standards of security and applied with a principle of strict necessity.
6. Our privacy commitment:
a.We respect your privacy and your choices.
b.We make sure that privacy and security are embedded in everything we do.
c.We do not send you marketing communications unless you have asked us to. You can change your mind at any time.
d.We never offer or sell your data.
e.We are committed to keeping your data safe and secure. This includes only working with trusted partners.
f.We are committed to being open and transparent about how we use your data.
g.We do not use your data in ways that we have not told you about.
h.We respect your rights, and always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.
7. Information overview on your interactions with us and their consequences on your data
8.1 Any personal information or data provided by you to True ILM through this Platform will be used to:
8.1.1 provide the Services to you;
8.1.2 verify and process your personal particulars and payments;
8.1.3 create a user profile in order to provide you with the services you have requested at this Platform;
8.1.4 process, record, execute, monitor, and/or archive your online orders, requests and transactions;
8.1.5 respond to your requests and queries;
8.1.6 communicate with you;
8.1.7 customise your online experience according to your chosen interests and preferences and enhance your current and future visits to the Platform;
8.1.8 advise you of other products and services which may be of interest to you;
8.1.9 conduct marketing research, user profile and statistical analysis;
8.1.10 update True ILM ‘s records;
8.1.11 improve the design and marketing of our range of services and related products for customer use;
8.1.12 solicit and record your opinions and feedback through online surveys and feedback requests if you choose to participate;
8.1.13 comply with law, the requests of law enforcement and regulatory officials, or orders of court;
8.1.14 enforce our legal rights and remedies; and
8.1.15 perform accounting, statistical and research activities.
8.2 True ILM may disclose your information to the individuals and entities listed below, but your information will not be revealed by True ILM to any other third party, unless True ILM has your permission, or is under either a legal or regulatory obligation or any other duty to do so:
8.2.1 True ILM uses the services of third party service providers to host and manage data from this Platform. Data containing the information you provide will be transmitted to and hosted in data centres in Malaysia or outside Malaysia by our third party service providers, and processed and managed by such third party service providers. Our third party service providers will be granted access to data only to the extent necessary to provide services to True ILM, and for no other purpose. Our service providers are bound by confidentiality obligations to keep all data confidential.
8.2.2 The information which you provide on this Platform may be transferred within the True ILM Group of corporations which may include transfer to other entities in the Group in Malaysia or other jurisdictions.
8.2.3 The information provided by you at this Platform may also be disclosed by True ILM to, and processed by:a. Any relevant tax authority or governmental, regulatory or other bodies as required by law, regulation, codes or guidelines and/or pursuant to any order of a court of competent jurisdiction or pursuant to a formal request by such entities, for example, for the prevention of fraud, and the information may be transmitted by any usual means including the internetb. Lawyersc. Auditorsd. Other third party service providers & consultantse. Credit and charge card companies, banks and other entities processing payment instructions given by you through this Platformf. Any agent or subcontractor acting on our behalfg. True ILM ‘s business partners.h. countries outside of Malaysia that may not have equivalent levels of data protection; however True ILM would be responsible for ensuring that equivalent levels of data protection are maintained.
8.2.4 The above mentioned service providers and consultants have been chosen because of their experience and ability in processing and protecting personal data and they have warranted compliance with the relevant personal data protection laws.
8.3 In providing your address, telephone number, or email address you agree that True ILM may contact you by mail, telephone, f or email. Where you have provided more than one form of contact detail, the most appropriate method of communication will be used depending on the urgency of the information. In providing these information you also permit our telephone calls to be recorded or monitored in order to offer additional security, resolve complaints and for training, administrative and quality assurance purposes. However, if you indicate with your submission of information that you do not wish to receive any promotional material from True ILM, we will not send any promotional material to you.
8.4 You hereby further agree to the following:
8.4.1 By providing us with information or your personal data, you acknowledge, agree and consent that your personal data may be disclosed to third party entities that provide services on behalf or to True ILM for the commercial purposes herein (for example when you purchase a book online from us) but in any case according to all applicable laws and regulations. You also acknowledge, agree and consent that your personal data may be used by True ILM Limited and its affiliates for their own marketing purposes but in any case according to all applicable laws and regulations.
8.4.2 By providing us with information or your personal data, you acknowledge, agree and consent that due to the international dimension of True ILM we may store, process and use personal data collected in the course of our relationship, and provide that data to other enterprises within the True ILM Group of companies outside your resident jurisdiction. By providing us with information, you specifically consent to the transfer of data containing such information outside of the country or jurisdiction where it was collected for the purposes described in this Privacy Policy.
8.4.3 We do not control or monitor any links to other websites or their web content. We shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please pay attention when you connect to these websites through any link provided on our website and read their terms and conditions of use and their privacy policy carefully. Our privacy policy does not apply to third party websites and we are by no means liable for the privacy policy adopted by those websites. The Platform may provide links to other websites exclusively to help you in your searches and net surfing activities and to allow links to other websites on the Internet. When we provide links to other websites we do not recommend the use of these websites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these websites to Internet users.
8.5 Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect True ILM ‘s interests.
8.6 Whilst we have adopted all possible security measures to protect your personal data against accidental loss or unlawful destruction, alteration, unauthorised disclosure or access, however, for your protection of your personal data, it is advisable that your computer, laptop or notebook be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your internet service provider take appropriate measures for the security of network data transmission (such as, for examples, firewalls and anti-spam filtering).
9. It is your responsibility to maintain the secrecy of your user ID and login password. You must ensure that you keep these details secure and do not provide this information to a third party. Anyone using such information shall be taken to agree to be bound by these terms and conditions. We will not be liable for any unauthorised access by a third party using your email address and password
10. You may view, amend or delete personal information associated with your web profile at your convenience through our Platform,
8.3 In providing your address, telephone number, or email address you agree that True ILM may contact you by mail, telephone, f or email. Where you have provided more than one form of contact detail, the most appropriate method of communicaion will be used depending on the urgency of the information. In providing these information you also permit our telephone calls to be recorded or monitored in order to offer additional security, resolve complaints and for training, administrative and quality assurance purposes. However, if you indicate with your submission of information that you do not wish to receive any promotional material from True ILM, we will not send any promotional material to you.
8.4 You hereby further agree to the following:
8.4.1 By providing us with information or your personal data, you acknowledge, agree and consent that your personal data may be disclosed to third party entities that provide services on behalf or to True ILM for the commercial purposes herein (for example when you purchase a book online from us) but in any case according to all applicable laws and regulations. You also acknowledge, agree and consent that your personal data may be used by True ILM Limited and its affiliates for their own marketing purposes but in any case according to all applicable laws and regulations.
8.4.2 By providing us with information or your personal data, you acknowledge, agree and consent that due to the international dimension of True ILM we may store, process and use personal data collected in the course of our relationship, and provide that data to other enterprises within the True ILM Group of companies outside your resident jurisdiction. By providing us with information, you specifically consent to the transfer of data containing such information outside of the country or jurisdiction where it was collected for the purposes described in this Privacy Policy.
8.4.3 We do not control or monitor any links to other websites or their web content. We shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please pay attention when you connect to these websites through any link provided on our website and read their terms and conditions of use and their privacy policy carefully. Our privacy policy does not apply to third party websites and we are by no means liable for the privacy policy adopted by those websites. The Platform may provide links to other websites exclusively to help you in your searches and net surfing activities and to allow links to other websites on the Internet. When we provide links to other websites we do not recommend the use of these websites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these websites to Internet users.
8.5 Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect True ILM ‘s interests.
8.6 Whilst we have adopted all possible security measures to protect your personal data against accidental loss or unlawful destruction, alteration, unauthorised disclosure or access, however, for your protection of your personal data, it is advisable that your computer, laptop or notebook be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your internet service provider take appropriate measures for the security of network data transmission (such as, for examples, firewalls and anti-spam filtering).
9. It is your responsibility to maintain the secrecy of your user ID and login password. You must ensure that you keep these details secure and do not provide this information to a third party. Anyone using such information shall be taken to agree to be bound by these terms and conditions. We will not be liable for any unauthorised access by a third party using your email address and password
10. You may view, amend or delete personal information associated with your web profile at your convenience through our Platform,
via email to support@trueilm.com.
11. True ILM reserves the right to amend its prevailing Privacy Policy at any time and will place any such amendments on this Platform.
12. This Policy is governed by and shall be construed in accordance with Malaysia law including without limitation the provisions of the Personal Data Protection Act 2010, the Malaysia Evidence Act 1950 (Act 56) and the Digital Signature Act 1997 (Act 562), insofar as the same are applicable. By accessing this Platform and providing information requested, you agree to submit to the non-exclusive jurisdiction of the Malaysia courts.
13. In the event that you wish to discontinue all access to our Platform and no longer wish for your personal data to be retained on our servers, then please contact us at support@trueilm.com. We will delete your personal data on receipt of your request for such deletion.
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